LAMBA TRADERS (referred to as "we", "us", "our" or "the Company") operates as a food service contractor and micro enterprise. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you interact with our website, services, or communicate with us.

1. Information We Collect

We may collect the following types of information when you engage with Lamba Traders:

• Contact Details: Name, phone number, email address, and postal address (when you fill enquiry forms, call us, or email support).
• Business Information: Organization name, nature of service requirement (institutional food service, transport-linked support, etc.).
• Technical Data: IP address, browser type, device information via cookies (only for site functionality improvement).
• Communication Records: Any information you provide when requesting quotes, support, or feedback.

2. How We Use Your Information

Lamba Traders uses collected data for the following legitimate business purposes:

• ✅ Responding to service inquiries and providing quotes for food service contracting.
• ✅ Coordinating institutional or transport-linked meal services and support agreements.
• ✅ Sending operational updates, service confirmations, or invoices (only business-related).
• ✅ Improving our customer experience and website functionality.
• ✅ Complying with legal or regulatory obligations under Indian law (GST, MSME reporting).

3. Legal Basis for Processing (for Indian & GDPR considerations)

We process your personal data only when we have a valid reason, such as your consent, performance of a contract, legal obligation, or legitimate business interests. For any marketing communications, you may opt-out anytime by contacting us.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, limited data may be shared with trusted partners or authorities only when:

• 🔹 Required by law (e.g., statutory audit, government request).
• 🔹 Necessary to deliver our services (e.g., logistics partners directly relevant to food service coordination). Such parties are bound by confidentiality.
• 🔹 To protect the rights, property, or safety of Lamba Traders, clients, or the public.

5. Data Security

We implement reasonable physical, electronic, and administrative safeguards to secure your information. While no method of transmission over the internet is 100% secure, we strive to use industry-standard practices to prevent unauthorized access, disclosure, or alteration. Access to personal data is limited to employees who need it to perform their duties.

6. Cookies & Tracking Technologies

Our website may use essential cookies to enhance browsing experience. These do not collect sensitive personal data. You can configure your browser to reject cookies; however, some site features may be affected.

7. Your Rights (Access, Correction, Deletion)

Depending on your location, you may have rights regarding your personal data, including:

• ✔️ Right to access information we hold about you.
• ✔️ Right to request correction of inaccurate data.
• ✔️ Right to request deletion (subject to legal retention requirements).
• ✔️ Right to withdraw consent for non-essential processing.

To exercise these rights, contact us at support@lambatraders.shop or call +91 98342 88054.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (e.g., tax records for 6+ years under Indian laws), resolve disputes, and enforce agreements. After that, data is securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to external sites (e.g., payment gateways, government portals). We are not responsible for the privacy practices of those platforms. We encourage you to review their policies independently.

10. Children’s Privacy

Our services are directed to business clients and adults engaged in commercial food service arrangements. We do not knowingly collect data from individuals under 18 years of age. If you believe a child has provided us with personal information, please contact us to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices. The "Last Updated" date at the bottom indicates when changes were made. We encourage you to review this page periodically.